Visit a doctor without going to a doctor's office
Sometimes you just need a doctor – whether you’re at home in the middle of the night or in the middle of a road trip. Now you can talk to a doctor any time of day, wherever you are (see Availability). LiveHealth Online lets you have face-to-face conversations with a doctor on your computer or mobile device. It’s medical advice the moment you need it. No appointments. No waiting. So simple. And it costs the same or less than you’d pay for a regular doctor visit.
Convenient, two-way video chat
LiveHealth Online uses two-way video to connect you with U.S.-based board-certified doctors. And since it’s an online experience, it’s quick, easy and always on your terms. But convenience also comes with excellent service. Doctors using LiveHealth Online can answer your questions, assess your condition and even provide prescriptions* if needed.
How it works
First you need to sign up, which is quick, easy and free to do. Be sure to enter your insurance information since LiveHealth Online might be a covered benefit. Then, each time you log in, you'll see doctors who are available in your state. Simply click on a doctor’s photo to view his or her star rating, profile and languages spoken. Want to come back later? Bookmarking a doctor's profile is easy. LiveHealth Online even has a preferred provider section where you can store a preferred doctor's information.
Once you select a doctor, click Connect and in just a few minutes you’ll be talking with him or her – face-to-face! During your session, the doctor can review your health history, answer questions, assess your condition and even prescribe prescriptions* if needed. After each session, you can rate your experience and send a record from the LiveHealth Online system to your regular doctor.
A typical LiveHealth Online visit costs $49 and may be covered by just a copay, depending on your health plan. You’ll always see what you owe before beginning a visit.
It's for everyone
Anyone can use LiveHealth Online, and doctors can help with many different health issues, such as:
- Sinus infections
- Pinkeye and other eye infections
- Urinary tract infections
Please note: LiveHealth Online is not for emergencies. If you’re experiencing an emergency, call 911 immediately.
*Prescription availability is defined by physician judgment.