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LiveHealth Online Psychology

Now you can see a psychologist or therapist at home in just a few days

Using LiveHealth Online Psychology you can talk face-to-face with a licensed therapist or psychologist through high-definition video on your smartphone, tablet or computer with a webcam. It’s easy to use, private and super convenient. You can get the care you need at home, at work and when you’re on the go.

Therapists and psychologists using LiveHealth Online Psychology offer flexible daytime, evening, and weekend appointments. In most cases you can make an appointment within 4 days or less! Online therapy appointments are available in all 50 states and DC.

The cost for a LiveHealth Online Psychology visit is either $95 for a Psychologist or $80 for a Therapist. If your health plan covers these visits, you may only owe the copay or coinsurance amount. Either way, you will always see what you owe before you begin a visit.

It's quick, easy and private

Getting started is easy, just  or  using the free LiveHealth Online app or on your computer with a webcam.  Next, select LiveHealth Online Psychology to view the profiles of the therapists in your state. Once you select the person you’d like to meet with you can schedule an appointment online or by calling 1-844-784-8409 7am-11pm, 7 days a week.  A typical visit with a psychologist or therapist using LiveHealth Online Psychology is about 45 minutes.

Online counseling is not appropriate for all kinds of problems. If you are in crisis or have suicidal thoughts, it’s important that you seek help immediately. Please call 1-800-273-8255 (National Suicide Prevention Lifeline) or 911 and ask for help. If your issue is an emergency, call 911 or go to your nearest emergency room. LiveHealth Online does not offer emergency services.

 

 

Frequently Asked Questions

How do I schedule an appointment with a psychologist or therapist using LiveHealth Online?

Download the free LiveHealth Online mobile app or visit livehealthonline.com to sign up or log in. Next choose LiveHealth Online Psychology or LiveHealth Online Psychology for Teens (if the visit is for a child age 10-17) to view the profiles of available professionals. Select the one you like and schedule an appointment online or  by calling 1-844-784-8409, toll free, from 7 a.m. to 11 p.m. ET or PT.

 

In most cases, you can make an appointment to see a therapist within four days or less.* LiveHealth Online will send you an email confirming your appointment.  Psychologists or therapists using LiveHealth Online cannot prescribe medications.

 

At the end of your first visit, you can set up a future visit with the therapist if both of you feel it’s needed. You always have a choice of the therapist you would like to see.

 

*Appointments subject to availability of a therapist

 

Online counseling is not appropriate for all kinds of problems. If you are in crisis or have suicidal thoughts, it’s important that you seek help immediately. Please call 1-800-273-8255 (National Suicide Prevention Lifeline) or 911 and ask for help. If your issue is an emergency, call 911 or go to your nearest emergency room. LiveHealth Online does not offer emergency services.

What types of conditions can be treated when you have an online visit with a psychologist or therapist using LiveHealth Online?

For individuals 18+ years old: Using LiveHealth Online Psychology you can meet with a licensed therapist or psychology who can help you with things like: stress, anxiety, depression, relationship or family issues, grief, panic attacks and stress from coping with a sickness.

 

For children age 10-17: Using LiveHealth Online Psychology for teens you can visit with a licensed therapist or psychologist who can help with things like: attention deficit disorder, behavior challenges, adjustment difficulties, coping with parental divorce, death or other stressor, eating disorders and developmental challenges.

How much does a telehealth visit using LiveHealth Online cost?

Depending on your coverage, the cost may be similar to what you would pay for an office visit, considering benefits, copay or coinsurance. You can pay your share using a Visa, MasterCard, Discover or American Express credit or debit card. You’ll see what you owe before you start a visit and any cost is charged to your credit card. The cost is the same no matter when you have the visit — whether it’s a weekday, the weekend, evening or a holiday.

How do I know if a psychologist or therapist is in-network?

When you log into livehealthonline.com, the providers you see on the website are part of the network. Make sure you select the state where you currently are located to view the most up-to-date list of providers.

Can my child use LiveHealth Online Psychology?

Yes, children 10 to 17 years old can have an online therapy visit using LiveHealth Online Psychology for Teens.  To start a visit a parent must first add the child to their account.  The parent will also need to help the child sign in and start the visit.  The level of involvement by the parent is up to the therapist. 

 

Children 18 and over need their own LiveHealth Online account and can schedule visits through LiveHealth Online Psychology. 

How do I access a psychologist or therapist for a visit and what if I cannot see those providers?

After sign up and login, the LiveHealth Online Psychology providers will be visible and display the psychologists and therapists if you are eligible through your employer. There may be employers who have elected not to show the LiveHealth Psychology providers. During the year, employers may change this access through notification to LiveHealth Online.

 

Certain employers may use a specific administrator for mental health coverage. If you are an employee who uses a specific administrator not shown as the health plan (listed during sign up or in your My Account section) you may not be able to see the LiveHealth Online Psychology providers.

Why don’t I see LiveHealth Online Psychology in the My Services area?

If you do not see LiveHealth Online Psychology in the My Services section this means your employer has elected to not provide an online visit benefit for psychology or therapist visits using LiveHealth Online Psychology. Usually employers ask us to remove LiveHealth Online Psychology because they provide behavioral health coverage through another benefits administrator.

Availability

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LiveHealth Online Psychology is available.