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LiveHealth Online Psychiatry

Visit with a psychiatrist who can evaluate your condition and provide medication management so you can feel your best.

Using LiveHealth Online you can visit with a board-certified psychiatrist face-to-face through private and secure video from the comfort and privacy of home. Unlike therapists, who offer counseling support, psychiatrists are available to provide medical treatment if you require a prescription to help manage a behavioral health condition.

The psychiatrists you see using LiveHealth Online can provide medication management for common behavioral health conditions like: anxiety, stress, depression, bipolar disorder, obsessive compulsive disorder, post-traumatic stress disorder and more.

If you’ve previously seen a psychiatrist for medication support, video visits are convenient, with flexible daytime, evening and weekend appointments. In most cases you can make an appointment and visit with a doctor in 14 days or less.

If you’re unsure if you would benefit from medication management it’s best to visit with a psychologist or therapist first using LiveHealth Online Psychology who can offer talk therapy support. When appropriate, therapists can offer referrals to LiveHealth Online Psychiatry for situations where a combination of medication management and talk therapy would be helpful.

The cost of a LiveHealth Online Psychiatry visit is $175 for an initial consultation and $75 for a follow-up. Depending on your health plan coverage the cost of an online visit may be covered, so you may only owe the same as an office visit copay. Either way, using LiveHealth Online you will always see exactly what you owe before your visit begins.

It’s easy to get started

 or  using the free LiveHealth Online mobile app or on your computer with a webcam. Next, select LiveHealth Online Psychiatry and a date that works best for you to view the available board-certified Psychiatrists in your state. Once you select the doctor you’d like to see, choose a time that works best, and schedule an appointment online or by calling 1-888-548-3432. Appointments are available from 8am to 8pm subject to availability. Typically an initial visit is about 45 minutes long. Follow-up visits are shorter in length for medication review.

Frequently Asked Questions

Is online counseling appropriate for all kinds of problems?

No, online counseling is not appropriate for all behavioral health concerns. If you are in crisis or have suicidal thoughts, it’s important that you seek help immediately. Please call 1-800-273-8255 (National Suicide Prevention Lifeline) or 911 and ask for help. If your issue is an emergency, call 911 or go to your nearest emergency room. LiveHealth Online does not offer emergency services.

What’s the difference between visiting with a therapist and psychiatrist?

A psychologist or therapist provides talk therapy and a psychiatrist, who is a board certified doctor, provides medication management for behavioral health conditions. For some conditions a combination of both talk therapy and medication management can offer the best outcome.


If you are unsure of the type of behavioral health professional you should see it may be best to first meet with a therapist or psychologist using LiveHealth Online Psychology.

How do I schedule an appointment with a psychiatrist?

Sign up or log in online or using the free LiveHealth Online mobile app. Next, choose LiveHealth Online Psychiatry and select a date that works best for you. Then choose the provider you would like to see by reviewing their educational background and area of focus. Once you select the doctor you would like to see, select a time that works best, and schedule an appointment. Of course if you would like you can also schedule an appointment by calling 1-888-548-3432. Appointments are available in 14 days or less in most cases depending on the availability of the provider you would like to see.

What types of behavior health conditions can be treated through a video psychiatry visit using LiveHealth Online?

Using LiveHealth Online Psychiatry you can meet with a board certified psychiatrist who can help you with things like: stress, anxiety, depression, relationship or family issues, grief, or panic attacks.

What types of medications can psychiatrists provide?

The psychiatrists you see using LiveHealth Online can prescribe non-controlled medications. Prescriptions determined to be a “controlled substance” (as defined by the Controlled Substances Act under federal law) cannot be prescribed using LiveHealth Online. 

Can my child use LiveHealth Online Psychiatry?

At this time, LiveHealth Online Psychiatry is for those age 18 and over. 

How do I access a psychiatrist for a visit and what if I cannot see those providers?

After sign up and login, the LiveHealth Online Psychiatry providers will be visible and display the psychiatrists if you are eligible through your employer. There may be employers who have elected not to show the LiveHealth Psychiatry providers. During the year, employers may change this access through notification to LiveHealth Online.

Why don’t I see LiveHealth Online Psychiatry in the My Services area?

If you do not see LiveHealth Online Psychiatry in the My Services section this means your employer has elected to not provide an online visit benefit for psychiatrists using LiveHealth Online. Usually employers ask us to remove LiveHealth Online Psychiatry because they provide behavioral health coverage through another benefits administrator.